Terms

ORDER TIMELINE

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Our company handcrafts all products within 5-7 Business Days for all items except custom requests.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

OFFERED SELECTIONS VS. CUSTOM

Check a listing carefully to understand if a product is one of our offered selections or you are asking for a custom made item.

Both are handmade but the offered selections are usually ready to assemble and your shipment will be ready in 5-7 business days,

while custom/ made-to-order products take 7-10 Business Days to be created for you.

HANDMADE DISCLAIMER

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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order. All leather is varies greatly from hide to hide. And although the staining process remains the same and color hues will be similar they may not be exact.

Care for your new product(s) by:

* keeping it in a cool dry place

* keeping it out of the reach of small children and pets

Your product(s) can be damaged if:

* too much pressure is applied

* left out in the elements

* machine washed

Size chart (if applicable)

Please use our size chart to prevent errors in ordering.

Our women’s cuffs are adjustable and there are closures at 6 1/4 inch, 7 inch, 7 3/4 inch to fit the majority of all women’s wrist size.  If you are unsure of your size please measure your wrist before your purchase.

Custom orders

We always love to hear your ideas of what you would like on your personalized cuff!

What inspires you?

Please check our custom box and make sure you let us know what you would like to have written.  Please know that spacing needs to be accounted for and we may have to use a different font or design to fit what you want to express.  We will do our best to accommodate and make sure you LOVE your piece!

Custom orders can have a lengthier processing time.

Ask us for details.

SHIPPING

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Our company ships through the following carriers

UPS &USPS

International shipping (if applicable)

We happily support and love our international customers.

We ship all International products through USPS.

Punch Vintage Style is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order.

* We charge a low, flat shipping rate to be fair to all customers in the US. $4.00

* We offer free shipping for orders over $50 NATIONALLY

* We ship Internationally for a flat rate of $13.50

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@punchvintagestyle.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at contact@punchvintagestyle.com and we will do our very best to expedited the exchange process.

Shipping

To return your product, contact us at contact@punchvintagestyle.com for an address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.